Refund policy

Returns must be requested within 14 days of delivery by contacting support@samsamliving.com. Returned items must be unused, in their original condition, and with all original packaging intact.

Many of our objects are handcrafted from natural materials. Variations in color, texture, grain, or form are inherent characteristics and are not considered defects. Refunds to the original payment method are only issued for items that arrive damaged or defective.

For all other approved returns, including reasons such as change of mind or preference, returns will be issued as store credit only.

Pre-order and backorder items are not eligible for cancellation or refund. These items will ship once they become available.

Shipping fees and return shipping costs are the responsibility of the customer and are non-refundable.